FAQs

Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs) by our clients concerning services, scheduling sessions, products, etc.

What should I expect for my first session when receiving a massage?

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How early should I arrive for my session?

Approximately 10 minutes prior should be enough time to allow you to complete a health history intake form and discuss your health goals with your therapist.

What if I am unable to make it to my appointment?

Let us know as soon as possible that you need to reschedule or that you may be running late. We will make every effort to accommodate your needs. However, you may be charged for your session in full if you cancel directly before your appointment or you do not show.

What types of payment do you accept and are gratuities expected?

We accept Visa, Mastercard, Discover, American Express, Cash, and Personal Checks. Gratuities are greatly appreciated for the massage services.

What should I wear?

Casual and/or active dress is fine for a Dry Salt Therapy session. Guests will be supplied with robes and wraps for Infrared Sauna and Massage services.

Do you accept walk-ins?

We can accommodate walk-ins for massage when therapists’ schedules permit. Our Dry Salt Therapy and Infrared Sauna treatments are typically more available on a walk-in basis. It is best to reserve your massage appointment in advance.

© 2014 Somatic Wellness Massage & Salt Spa
 
The Wes Mon Plaza,  11 Commerce Drive (Suite 100),   Morgantown, WV 26501            (304) 884-4671           massagewv@gmail.com